#167056: "Game hangs on different actions"
Про що цей звіт?
Що трапилося? Будь ласка, виберіть нижче
Що трапилося? Будь ласка, виберіть нижче
Будь ласка, перевірте, чи вже є звіт на цю тему
Якщо це так, будь ласка, ПРОГОЛОСУЙТЕ за цей звіт. Звіти з найбільшою кількістю голосів розглядатимуть У ПЕРШУ ЧЕРГУ!
| # | Status | Votes | Game | Type | Title | Last update |
|---|
Детальний опис
-
• Будь ласка, скопіюйте/вставте повідомлення про помилку, якщо ви бачите якесь на своєму екрані.
Recently, starting from the 22nd or 23rd of April, my friend and I noticed that in different games (Flowers, in this example, but we faced this issue in different games) any action might freeze for dozens of seconds.
Initially, we thought that maybe this issue is connected with the BGA stability itself and gave a few days for it to be resolved. Nonetheless, the issue is still there.
We require to refresh the page in order to:
-to be redirected to the newly created board after game start
-to update the board situation after any move -
• Будь ласка, опишіть, що ви намагалися зробити, що зробили, та що трапилось
• Який у вас браузер?
Google Chrome v135
-
• Будь ласка, скопіюйте/вставте текст відображений англійською замість вашої мови. Якщо у вас є скріншот цієї помилки (рекомендовано), ви можете скористатися будь-яким сервісом для зберігання зображень (наприклад, snipboard.io), завантажити його та вставити сюди посилання. Чи цей текст доступний у системі перекладів? Якщо так, то чи перекладали його понад 24 години тому?
Recently, starting from the 22nd or 23rd of April, my friend and I noticed that in different games (Flowers, in this example, but we faced this issue in different games) any action might freeze for dozens of seconds.
Initially, we thought that maybe this issue is connected with the BGA stability itself and gave a few days for it to be resolved. Nonetheless, the issue is still there.
We require to refresh the page in order to:
-to be redirected to the newly created board after game start
-to update the board situation after any move • Який у вас браузер?
Google Chrome v135
-
• Будь ласка, поясніть вашу пропозицію точно й лаконічно, щоб було якомога легше зрозуміти, що ви маєте на увазі.
Recently, starting from the 22nd or 23rd of April, my friend and I noticed that in different games (Flowers, in this example, but we faced this issue in different games) any action might freeze for dozens of seconds.
Initially, we thought that maybe this issue is connected with the BGA stability itself and gave a few days for it to be resolved. Nonetheless, the issue is still there.
We require to refresh the page in order to:
-to be redirected to the newly created board after game start
-to update the board situation after any move • Який у вас браузер?
Google Chrome v135
-
• Що було на екрані до того, як ваша гра заблокувалася (Порожній екран? Частина ігрового інтерфейсу? Повідомлення про помилку?)
Recently, starting from the 22nd or 23rd of April, my friend and I noticed that in different games (Flowers, in this example, but we faced this issue in different games) any action might freeze for dozens of seconds.
Initially, we thought that maybe this issue is connected with the BGA stability itself and gave a few days for it to be resolved. Nonetheless, the issue is still there.
We require to refresh the page in order to:
-to be redirected to the newly created board after game start
-to update the board situation after any move • Який у вас браузер?
Google Chrome v135
-
• Які саме правила були порушені адаптацією гри на BGA
Recently, starting from the 22nd or 23rd of April, my friend and I noticed that in different games (Flowers, in this example, but we faced this issue in different games) any action might freeze for dozens of seconds.
Initially, we thought that maybe this issue is connected with the BGA stability itself and gave a few days for it to be resolved. Nonetheless, the issue is still there.
We require to refresh the page in order to:
-to be redirected to the newly created board after game start
-to update the board situation after any move -
• Чи видні порушення правил на повторі гри? Якщо так, на якому кроці?
• Який у вас браузер?
Google Chrome v135
-
• Яку ігрову дію ви намагалися виконати?
Recently, starting from the 22nd or 23rd of April, my friend and I noticed that in different games (Flowers, in this example, but we faced this issue in different games) any action might freeze for dozens of seconds.
Initially, we thought that maybe this issue is connected with the BGA stability itself and gave a few days for it to be resolved. Nonetheless, the issue is still there.
We require to refresh the page in order to:
-to be redirected to the newly created board after game start
-to update the board situation after any move -
• Що ви намагались зробити, щоб активувати цю ігрову дію?
-
• Що сталося, коли Ви намагалися виконати цю дію (текст помилки, статус на панелі повідомлень, ...)?
• Який у вас браузер?
Google Chrome v135
-
• На якому етапі гри виникла проблема (яка була на той момент вказівка в грі)?
Recently, starting from the 22nd or 23rd of April, my friend and I noticed that in different games (Flowers, in this example, but we faced this issue in different games) any action might freeze for dozens of seconds.
Initially, we thought that maybe this issue is connected with the BGA stability itself and gave a few days for it to be resolved. Nonetheless, the issue is still there.
We require to refresh the page in order to:
-to be redirected to the newly created board after game start
-to update the board situation after any move -
• Що стається, коли ви намагаєтесь зробити ігрову дію (повідомлення про помилку, повідомлення на панелі статусу гри і т.п.)?
• Який у вас браузер?
Google Chrome v135
-
• Будь ласка, опишіть візуальну помилку. Якщо у вас є скріншот цієї помилки (рекомендовано), ви можете скористатися будь-яким сервісом для зберігання зображень (наприклад, snipboard.io), завантажити його та вставити сюди посилання.
Recently, starting from the 22nd or 23rd of April, my friend and I noticed that in different games (Flowers, in this example, but we faced this issue in different games) any action might freeze for dozens of seconds.
Initially, we thought that maybe this issue is connected with the BGA stability itself and gave a few days for it to be resolved. Nonetheless, the issue is still there.
We require to refresh the page in order to:
-to be redirected to the newly created board after game start
-to update the board situation after any move • Який у вас браузер?
Google Chrome v135
-
• Будь ласка, скопіюйте/вставте текст відображений англійською замість вашої мови. Якщо у вас є скріншот цієї помилки (рекомендовано), ви можете скористатися будь-яким сервісом для зберігання зображень (наприклад, snipboard.io), завантажити його та вставити сюди посилання. Чи цей текст доступний у системі перекладів? Якщо так, то чи перекладали його понад 24 години тому?
Recently, starting from the 22nd or 23rd of April, my friend and I noticed that in different games (Flowers, in this example, but we faced this issue in different games) any action might freeze for dozens of seconds.
Initially, we thought that maybe this issue is connected with the BGA stability itself and gave a few days for it to be resolved. Nonetheless, the issue is still there.
We require to refresh the page in order to:
-to be redirected to the newly created board after game start
-to update the board situation after any move • Який у вас браузер?
Google Chrome v135
-
• Будь ласка, поясніть вашу пропозицію точно й лаконічно, щоб було якомога легше зрозуміти, що ви маєте на увазі.
Recently, starting from the 22nd or 23rd of April, my friend and I noticed that in different games (Flowers, in this example, but we faced this issue in different games) any action might freeze for dozens of seconds.
Initially, we thought that maybe this issue is connected with the BGA stability itself and gave a few days for it to be resolved. Nonetheless, the issue is still there.
We require to refresh the page in order to:
-to be redirected to the newly created board after game start
-to update the board situation after any move • Який у вас браузер?
Google Chrome v135
Історія звітів
1) Start of the game triggers 3 seconds readiness time but after that game does not start, page is not redirected to the newly created board.
2) After F5, I am redirected to the board, but upon moving any tile, I am stuck with the message 'Move recorded, waiting for update'.
3) In the Network tab of developer tools of the browser, I can see that the communication is based on the websockets. When I am facing this issue, usually the communication looks like this:
-successful push (for instance, at 14:33:22)
-multiple attempts to establish a new websocket connection failed with a message 'Few websockets with 'WebSocket is closed before the connection is established.''
-Finally reconnected, the turn is successfully finished (for instance, at 14:34:28)
If required, HAR file can be provided to your dev team for analysis.
As you can see, it takes more than a minute to complete the turn, which ruins the overall experience. F5 helps to refresh the feed, yet I would expect that the board situation has to be updated automatically without any manual actions.
Note that this issue is intermittent - sometime it start working almost without any network glitches, but the majority of the time in the last few days such problems are regular.
The same story is for my friend who is based in a different city who started to face the same issue recently.
Note that we are both now in Russia.
As a WA, I use a VPN to connect via Armenia, and there the situation is much better, the issue reappears rarely.
Додайте що-небудь до цього відгуку
- ID іншого столу / ходу
- F5 вирішило проблему?
- Чи виникає проблема періодично? Щоразу? Випадково?
- Якщо у вас є скріншот цієї помилки (рекомендовано), ви можете скористатися будь-яким сервісом для зберігання зображень (наприклад, snipboard.io), завантажити його та вставити сюди посилання.
